Dynamics 365 Apps
510 Message Center and Roadmap announcements for this Microsoft 365 service, shown 128 at a time.
Dynamics 365 Apps updates - page 4 of 4
Announcements 385-510 of 510, newest first.
2025102 updates
- MC1148604 Dynamics 365 Customer Insights – Journeys - Prevent duplicate emails to shared email addresses
- MC1146586 Dynamics 365 Field Service - Tailor Copilot chat experience with Copilot Studio
- MC1146584 Dynamics 365 Sales – Connect AI agents to sales workflows using Model Context Protocol server
- MC1146582 Dynamics 365 Customer Service – Connect AI agents using Model Context Protocol server
- MC1146563 Dynamics 365 Contact Center - Use optimized setting to update presence
- MC1146561 Dynamics 365 Sales - Improve sales efficiency with Sales Qualification Agent's email validation
- MC1146545 Dynamics 365 Customer Insights – Journeys - View Profiles interactions on Customer Insights Journeys timeline
- MC1144599 Dynamics 365 Contact Center – Mask sensitive data and prevent unauthorized access
- MC1144563 Dynamics 365 Contact Center - Streamlined menu navigation in out-of-box analytics
- MC1143958 Dynamics 365 Project Operations - Optimize processes with agent-led time, expense, and approvals
- MC1143957 Dynamics 365 Contact Center- Use constrained grammars for speech recognition
- MC1143697 Dynamics 365 Project Operations - Enable time phasing of quote and contract lines
- MC1143714 Dynamics 365 Contact Center – Use messaging APIs to manage customer chat conversations
- MC1143710 Dynamics 365 Customer Insights - Journeys - Collect extra event attendee information without updating your data model
- MC1143706 Dynamics 365 Project Operations - Use the modern architecture for existing legal entities
- MC1143704 Dynamics 365 Customer Insights - Journeys - Create an event portal on your own website
- MC1143701 Dynamics 365 Project Operations - Use the simplified Approvals page
- MC1143700 Dynamics 365 Customer Insights - Data - Export your data to Azure Data Lake Storage
- MC1143698 Dynamics 365 Customer Service - Configure timeout rules override in SLA-based automatic actions
- MC1143696 Dynamics 365 Project Operations - Use the new Calendar interface for time entry
- MC1143594 Dynamics 365 Project Operations – Use the new Time Entry mobile app
- MC1143592 Dynamics 365 Customer Insights – Journeys - Collect extra customer info without updating your data model
- MC1143589 Dynamics 365 Customer Insights - Journeys – Generate leads that link to an existing contact
- MC1143581 Dynamics 365 Project Operations - Use Time zone independent accounting date in project invoicing
- MC1143209 Dynamics 365 Sales - Get embedded experience for Copilot summaries
- MC1138823 Dynamics 365 Customer Service & Dynamics 365 Contact Center - Set up microphone connection on representative sign-in
- MC1137668 Dynamics 365 Sales - Sales Qualification Agent is now fully autonomous
- MC1134563 Dynamics 365 Project Operations – Enable contract line default financial dimensions for expenses
- MC1133900 Dynamics 365 Project Operations - Post expenses on the expense report posting date
- MC1133875 Dynamics 365 Project Operations - Edit per diem transaction date, exchange rate in expense management
- MC1133868 Dynamics 365 Project Operations - Enable number sequences in expense management
- MC1127830 Dynamics 365 Contact Center – Use intent to consult with a user
- MC1126999 Dynamics 365 Customer Insights - Journeys - Create event portals with event registration details using Power Pages
- MC1126343 Dynamics 365 Contact Center - Set timer to wrap-up conversations in seconds
- MC1124464 Dynamics 365 Contact Center - Use Azure Communication Service-based SMS Mobile Numbers
- MC1124433 Dynamics 365 Customer Service – Set Timer to Wrap Up Cases in Seconds
- MC1123571 Dynamics 365 Marketing – The public IP addresses of Dynamics 365 Marketing service are updating
- MC1116984 Dynamics 365, Power Platform, and Role-based Copilot offerings 2025 release wave 2 plans available now!
- MC1107941 Dynamics 365 Customer Insights - Journeys - Pause and resume journeys to handle unplanned events
- MC1107934 Dynamics 365 Contact Center – Enable direct transfer of conversations
- MC1107207 Dynamics 365 Contact Center - Use enhanced disposition code capabilities
- MC1107204 Dynamics 365 Contact Center - Search for phone numbers in Copilot Service admin center
- MC1107202 Dynamics 365 Customer Insights - Journeys – Set up and manage an event waitlist
- MC1107195 Dynamics 365 Contact Center - Add messaging to native mobile apps
- MC1106584 Dynamics 365 Contact Center – Use Microsoft Teams Phone within Contact Center
- MC1101839 Dynamics 365 Customer Insights - Journeys - Transform your outreach with Copilot-powered voice conversations
- MC1096179 Microsoft 365 Copilot for Sales - Get AI-powered insights with enhanced pre-meeting card
- MC1088700 Dynamics 365 Customer Service - Information regarding the end of support for legacy Conversation Topics
- MC1096046 Microsoft Dynamics 365 Contact Center – Transfer conversation to workgroup, queue using intent
- MC1094632 Dynamics 365 Customer Service - Use Copilot to generate contextual partial email content
- MC1092332 Dynamics 365 Customer Insights - Journeys - Respect quiet times, engage based on location and time zones
- MC1092181 Dynamics 365 Customer Insights – Journeys - Orchestrate journeys using any marketing interaction
- MC1092119 Dynamics 365 Project Operations - Sync global address book with Project Operations
- MC1091681 Dynamics 365 Customer Insights - Journeys - Tailor follow-up strategies by reacting to multiple customer actions at once
- MC1087031 Dynamics 365 Contact Center - Use Desktop companion application
- MC1082062 Dynamics 365 Contact Center - NLU+ for Dynamics 365 Contact Center within Copilot Studio
- MC1079695 Dynamics 365 Project Operations - Post expenses on the expense report posting date
- MC1079742 Dynamics 365 Project Operations - Enable number sequences in expense management
- MC1079708 Dynamics 365 Project Operations - Edit per diem transaction date, exchange rate in expense management
- MC1079747 Dynamics 365 Project Operations – Use the enhanced quote experience
- MC1079707 Dynamics 365 Project Operations - Use financial tags for project sales orders and journals
- MC1079570 Dynamics 365 Project Management – Enhancements to the Expense Reports Re-Imagined feature
- MC1075881 Dynamics 365 Project Operations - Use integration troubleshooting for modern projects feature
- MC1074759 Dynamics 365 Project Operations - Post project cost for the procurement category upon product receipt
- MC1074728 Dynamics 365 Project Operations- Project cost for service items and procurement categories with item requirements
- MC1065845 Dynamics 365 Contact Center - Monitor work item lifecycle in Application Insights
- MC1070318 Dynamics 365 Contact Center - Upload phone numbers in bulk for direct routing
- MC1066082 Dynamics 365 Contact Center – Use improved outbound dialing with reduced latency
- MC1065863 Dynamics 365 Contact Center - View and manage shift schedules with My Schedule calendar
- MC1065842 Dynamics 365 Customer Service – Customize formatting and headers for Case and Custom Record Summaries
- MC1065728 Dynamics 365 Contact Center - Recognize one of multiple entities in a single utterance
- MC1065632 Dynamics 365 Contact Center - Use time-out rules for automated actions to meet SLAs
- MC1065557 Dynamics 365 Contact Center - Enhanced sessions management and live conversation details
- MC1065548 Dynamics 365 Contact Center– Deploy chat widgets across portals using a single tag feature
- MC1065107 Dynamics 365 Contact Center - Pause or resume recording and or transcription via a client API - Voice SDK extensibility
- MC1062980 Dynamics 365 Contact Center - Shift swapping for customer service representatives
- MC1062979 Dynamics 365 Contact Center – Introducing the Manage time-off requests feature
- MC1062977 Dynamics 365 Contact Center - Shift bidding for customer service representatives
- MC1062976 Dynamics 365 Contact Center - Automated and manual scheduling for shift plans
- MC1062975 Dynamics 365 Contact Center - Create and analyze forecast scenarios for case and conversation volumes
- MC1062974 Dynamics 365 Contact Center – Create and manage shift plans for effective staffing and service coverage
- MC1062971 Dynamics 365 Contact Center - Use capacity planning to predict your staffing needs
- MC1061601 Dynamics 365 Business Central - Migrate record links and notes with cloud migration tooling
- MC1061589 Dynamics 365 Contact Center - Real-time adherence monitoring for service representatives
- MC1061533 Dynamics 365 Contact Center – Edit business rules for omnichannel AI agents
- MC1061481 Dynamics 365 Contact Center – Route to least active representatives in messaging channels
- MC1060311 Dynamics 365 Customer Service - Use shift bookings to assign conversations
- MC1056946 Dynamics 365 Contact Center – Manage routing rules in bulk
- MC1056198 Dynamics 365 Contact Center – Configure feedback surveys using Copilot Studio
- MC1055726 Dynamics 365 Contact Center - Use enhanced analytics for voicemail and direct callback
- MC1055647 Copilot Studio – Connect to external sources in agents through Single Sign-On
- MC1051032 Omnichannel for Customer Service – Use AI summary for call quality management
- MC1044953 Microsoft 365 Copilot for Sales - Easily save meeting notes to CRM following Teams meetings
- MC1041795 Dynamics 365 Sales – Find, filter, and sort using natural language with smart grid
- MC1032264 Updates to business continuity and disaster recovery capabilities of Dynamics 365 and Power Platform
- MC1029923 Dynamics 365 Customer Service – Update to msdyn_AppProfileManagerAnchor package
- MC991996 Dynamics 365 Field Service – Summarize work orders with Copilot in the mobile app general availability
- MC991940 Dynamics 365 Field Service - Configure Copilot summaries in Field Service
- MC991921 Dynamics 365 Field Service - Summarize records with Copilot
- MC987008 Dynamics 365, Power Platform, and Role-based Copilot offerings – 2025 release wave 1 plans available now
- MC980765 Final Reminder: Upcoming changes to email service notification recipients
- MC971695 Dynamics 365 Field Service – Enhance Copilot experiences in the web app
202424 updates
- MC964456 Reminder: Upcoming changes to email service notification recipients
- MC963022 Copilot for Sales - Share records when composing emails in Outlook
- MC947723 Reminder: Upcoming changes to email service notification recipients
- MC947134 Copilot for Sales - Extend email drafts with file links from third-party systems
- MC946966 Dynamics 365 Field Service – Summarize work orders with Copilot in the mobile app general availability
- MC946934 Dynamics 365 Field Service - Summarize records with Copilot in the mobile app
- MC931328 Dynamics 365 Field Service - Summarize records with Copilot
- MC931290 Upcoming changes to email service notification recipients
- MC927985 Copilot for Sales - Benefit from enhanced email summaries and drafts with meeting suggestions
- MC926015 Dynamics 365 Field Service - Configure Copilot summaries in Field Service
- MC921924 Dynamics 365 Field Service - Summarize work orders with Copilot in Outlook
- MC920104 Upcoming changes to email service notification recipients
- MC916872 Dynamics 365 Customer Service - Use proactive prompts and insights generated by Copilot
- MC912548 Upcoming changes to email service notification recipients
- MC907920 Dynamics 365 Customer Service – Create custom summaries for any record type in Customer Service
- MC855402 Microsoft Dynamics 365 – Delete stub, unlicensed, and removed Microsoft Entra group users feature is now available
- MC815044 Dynamics 365 and Power Platform – 2024 release wave 2 plans available now
- MC779536 Power Platform - Public Preview of solution-aware cloud flow sharing limits in Managed Environments
- MC801934 Information regarding the end of support for Data Loss Prevention (DLP) and Lockbox legacy audit functionalities
- MC795348 General availability of managing admin roles using Entra Privileged Identity Management announcement
- MC789466 Dynamics 365 Apps – Public Preview of delete stub, unlicensed and removed Microsoft Entra group users from Dataverse
- MC732086 Power Platform Admin Center - Public Preview of the Modern Security Role setting URL redirection
- MC715865 Microsoft 365 admin center: Improved view of service health issue details
- MC711860 Modern hierarchy security setting redirection is now available in Public Preview