Services
Dynamics 365 Apps
Details
To expand access and help you manage recipients in your organization, we will be implementing a new policy for receiving these transactional, email service notifications.
How does this affect me?
Previously, email service notifications were sent to users who were assigned the System Administrator role in an environment, with the option for admins to add additional recipients via a PowerShell cmdlet.
Starting January 17, 2025, only users assigned a Dynamics 365 administrator or Power Platform administrator role in the Microsoft 365 admin center, or Microsoft Entra admin center, will receive email notifications.
Important note: This change does not affect message center email notifications.
What actions do I need to take?
Please ensure users who are intended to receive the email service notifications have one of the required roles assigned by January 17, 2025, to avoid any disruption in service communications.
To assign a service admin role to a user, follow refer to the following articles:
Additionally, review the other ways of receiving email from Message Center, or the Service health dashboard, to ensure visibility of the primary communication channels.