Dynamics 365 Apps
510 Message Center and Roadmap announcements for this Microsoft 365 service, shown 128 at a time.
Dynamics 365 Apps updates - page 1 of 4
Announcements 1-128 of 510, newest first.
2026128 updates
- MC1489590 Dynamics 365 Project Operations - Assign task level calendar for precise planning
- MC1483527 Dynamics 365 and Power Platform– Information about storage validation for Dataverse-only tenants
- MC1485169 Dynamics 365 Contact Center - Use role-based enforcement for recording and transcription downloads
- MC1484604 Dynamics 365 Contact Center - Use after conversation presence status for wrap-up activities
- MC1484511 Dynamics 365 Contact Center - Certify Contact Center for Windows 365 virtual computers
- MC1483432 Dynamics 365 Contact Center - Let representatives set next presence to handle routing of work items
- MC1483419 Dynamics 365 Contact Center - Let representatives set next presence to handle routing of work items
- MC1483413 Dynamics 365 Contact Center - Assign conversation to expert who engaged with the customer previously
- MC1479296 Dynamics 365 Sales -Streamline Quick Campaigns for confident, one-time bulk email outreach
- MC1472252 Dynamics 365 Project Operations - Enable on-account category in Dataverse
- MC1476008 Dynamics 365 Field Service – Automate optimizations with Scheduling Operations Agent (Preview)
- MC1475801 Dynamics 365 Contact Center – Enable AI-assisted time-off and swap requests
- MC1475456 Dynamics 365 Project Operations - Perform bulk operations for bookings on schedule board
- MC1473656 Dynamics 365 Project Operations - Improve NTE reliability and validation coverage
- MC1473299 Dynamics 365 Commerce - Print receipts using Adyen payment terminal printers
- MC1472799 Dynamics 365 Project Operations - Speed up time phasing of estimates
- MC1472792 Dynamics 365 Project Operations - Set a default booking method for the schedule board
- MC1472784 Dynamics 365 Project Operations - Perform bulk reconciliation of bookings from UI
- MC1472778 Dynamics 365 Project Operations - View partial cancellation of bookings from schedule board
- MC1472751 Dynamics 365 Project Operations - Improve the project quote experience
- MC1472438 Dynamics 365 Project Operations – View budget details from the project's left navigation (Preview)
- MC1472430 Dynamics 365 Project Operations - Support subscription billing for Project Operations
- MC1472428 Dynamics 365 Project Operations- Improve contract management usability
- MC1472247 Dynamics 365 Project Operations - Enable multiple baselines for a project
- MC1472214 Dynamics 365 Project Operations - Enable Change Order Management
- MC1472205 Dynamics 365 Project Operations - Define the accounting date at invoice level
- MC1472159 Dynamics 365 Contact Center - Manage overnight shifts as a single continuous schedule
- MC1466584 Dynamics 365 Contact Center- Use data masking to protect customer data
- MC1465655 Dynamics 365 Project Operations - Update correction journal usability
- MC1465563 Dynamics 365 Project Operations - Reconcile project accrued revenue
- MC1465523 Dynamics 365 Customer Service -Resolve customer emails autonomously with AI
- MC1465492 Dynamics 365 Customer Service - Create capacity plans for planning groups
- MC1465398 Dynamics 365 Sales - Use historical deal patterns to get better insights in Sales Opportunity Agent
- MC1465319 Dynamics 365 Contact Center - Use redesigned embedded CSR widget for Contact Center
- MC1465316 Dynamics 365 Project Operations - Use time zone-agnostic fields in resource planning
- MC1465314 Dynamics 365 Project Operations - Use what-if analysis on estimates
- MC1465309 Dynamics 365 Project Operations - Update key project fields using Copy project
- MC1465307 Dynamics 365 Contact Center - Teams Presence Sync
- MC1465279 Dynamics 365 Human Resources - Streamline benefits enrollment process
- MC1465262 Dynamics 365 Contact Center - Secondary device for notifications in Digital Messaging conversations
- MC1465233 Dynamics 365 Project Operations - Update key project fields using Copy project
- MC1464869 Dynamics 365 Contact Center - Platform observability and plug-in performance
- MC1464821 Dynamics 365 Project Operations - Show accounting currency with the correct label
- MC1464814 Dynamics 365 Project Operations - Enable time phasing of quote and contract lines
- MC1464797 Dynamics 365 Contact Center - Control how many conversations are evaluated with a sampling percentage
- MC1464795 Dynamics 365 Contact Center - Delight your customers with the enhanced chat widget
- MC1464783 Dynamics 365 Project Operations - Customize the task details pane
- MC1464762 Dynamics 365 Project Operations – Copy externally scheduled projects
- MC1464753 Dynamics 365 Sales - Create records in Dynamics 365 Sales using Sales agent
- MC1464732 Dynamics 365 Sales - Autonomously generate quotes and drive sales with Sales Development agent
- MC1464712 Dynamics 365 Project Operations - Assign task level calendar for precise planning
- MC1464686 Dynamics 365 Sales - Customize default risk criteria for Sales Opportunity Agent
- MC1462722 Dynamics 365 Project Operations - Assign task level schedule mode for precise planning
- MC1462720 Dynamics 365 Customer Insights – Data - Real-time web tracking and personalization for known and unknown users
- MC1462654 Dynamics 365 Project Operations- Enable multiple eliminations for an investment project
- MC1462642 Dynamics 365 Project Operations - Unify product receipt and item requirement posting
- MC1462628 Dynamics 365 Project Operations - Post costs for manual transfer from the balance sheet
- MC1462013 Dynamics 365 Project Operations - Enable the Investment project feature
- MC1461529 Release Planner Retirement: D365, Power Platform, and Dataverse Move to AI at Work
- MC1458438 Dynamics 365 Customer Service - Review historical quality metrics in a unified dashboard
- MC1454234 Power Platform – New Continuous Access Evaluation (CAE) announcement
- MC1456408 Dynamics 365 Customer Service and Dynamics 365 Contact Center - Planning group support in Adherence historical analytics
- MC1446228 Dynamics 365 Contact Center - Assign conversation to expert who engaged with the customer previously
- MC1456525 Dynamics 365 Contact Center - Dynamics 365 Contact Center Certification for Windows 365 Virtual PCs
- MC1456427 Dynamics 365 Customer Insights – Journeys - Transform customer journeys into action with record creation
- MC1456418 Dynamics 365 Customer Service - Planning group support in Forecast scenario
- MC1455051 Dynamics 365 Customer Service and Dynamics 365 Contact Center - Detect intraday volume spikes with workforce alerts
- MC1455028 Dynamics 365 Customer Service and Dynamics 365 Contact Center - Planning group support in Adherence tracker
- MC1454032 Dynamics 365 Customer Service - Monitor intraday performance against forecast
- MC1454352 Dynamics 365 Customer Service - Validate knowledge and process adherence with evaluations
- MC1454344 Dynamics 365 Contact Center - Use voice biometrics to authenticate for increased security
- MC1454022 Dynamics 365 Sales - Enrich insights with Teams meeting transcripts
- MC1454005 Dynamics 365 Project Operations - Create multiple budget drafts for what-if analysis
- MC1444064 Introduction of Macro Region Geography-Based Environment Provisioning
- MC1453778 Dynamics 365 Sales - Ability to refresh opportunities research monthly
- MC1453678 Dynamics 365 Commerce – On-behalf-of support now available in Microsoft Entra External ID
- MC1453675 Dynamics 365 Sales - Ability to add custom risk criteria in Sales Opportunity Agent
- MC1453569 Dynamics 365 Project Operations - Archive project cost actuals with long-term retention
- MC1453623 Dynamics 365 Contact Center – Use voice biometrics to authenticate for increased security
- MC1453579 Dynamics 365 Supply Chain Management - Enforce same-batch selection for raw materials in production and batch orders
- MC1453474 Dynamics 365 Project Operations - Enable the beginning balances feature
- MC1453434 Dynamics 365 Project Operations - Enable subcontractor vendor invoice matching to actuals
- MC1453424 Dynamics 365 Project Operations - Enable Project Revenue recognition using cost estimate instead of EAC
- MC1453382 Dynamics 365 Project Operations – Calculate revenue recognition for stand-alone selling price contract lines
- MC1452771 Dynamics 365 Project Operations – Enable project fee journals to support subscription billing
- MC1443081 Dynamics 365 Contact Center - Split recordings speaker-wise in closed conversation view (Preview)
- MC1448701 Dynamics 365 Customer Service - Classify emails in predefined taxonomy (categories and subcategories)
- MC1448669 Dynamics 365 Contact Center - Equip voice agents with custom voice
- MC1446371 Dynamics 365 Project Operations - Enable time phasing of quote and contract lines
- MC1443215 Dynamics 365 Contact Center - Pick based work assignment at queue level
- MC1443214 Dynamics 365 Project Operations - Enable purchase orders with item requirements
- MC1443092 Dynamics 365 Contact Center - Start quality and coaching in one click with out-of-box criteria
- MC1443083 Dynamics 365 Contact Center - Use bullseye routing with user groups to orchestrate conversations
- MC1443070 Dynamics 365 Project Operations - Add support to import tasks from other projects
- MC1443023 Dynamics 365 Contact Center - Language support for quality and coaching evaluations, insights, and nudges
- MC1443022 Dynamics 365 Project Operations - Configure Minimum Interval of Time Entry Duration
- MC1443020 Dynamics 365 Contact Center - Track quality trends over time with a historical analytics report
- MC1442975 Dynamics 365 Sales - Get lead research and next best actions in Sales Home
- MC1442135 Dynamics 365 Contact Center - Orchestrate conversation distribution with AI-powered playbooks
- MC1437544 Dynamics 365 Contact Center - Information regarding the end of support for Customer Intent Agent in Voice
- MC1437301 Dynamics 365 Customer Insights – Journeys - Enable advanced personalization using simple formulas
- MC1429683 Dynamics 365 Sales - Teams owned opportunities to be researched by Sales Opportunity Agent
- MC1429563 Dynamics 365 Customer Service - Next Best Actions with Customer Intent Agent
- MC1429554 Dynamics 365 Project Operations - Manage exchange rate variances in cash advance transactions
- MC1429024 Dynamics 365 Customer Service and Contact Center - New "After Conversation Work" presence for representatives in wrap-up
- MC1425995 Dynamics 365 Project Operations - Enable time zone independent behavior on Time Entry Grid
- MC1425968 Dynamics 365 Project Operations - Configure Maximum Daily Time Entry Duration
- MC1421853 Dynamics 365 Finance - Unified e‑invoicing integration framework
- MC1421828 Dynamics 365 Customer Service - WEM in M365 Copilot for CSRs and Supervisors
- MC1421819 Dynamics 365 Contact Center - Manage users through Microsoft Entra security groups
- MC1420635 Dynamics 365 Contact Center – Privileges and role-based access
- MC1420564 Dynamics 365 Sales - Enable Automatic CRM Record Linking and Suggested Updates for Accounts, Contacts, and Leads
- MC1417483 Dynamics 365 Customer Service - Modify and override submitted evaluations
- MC1417474 Dynamics 365 Sales – Copy opportunities for repeat deals
- MC1417473 Dynamics 365 Contact Center - Bullseye routing with User groups
- MC1411681 Dynamics 365 – Customer Insights – Data – Target right audience based on signals from earlier campaigns
- MC1411141 Dynamics 365 Contact Center - Dynamics 365 Contact Center Certification for Windows 365 Virtual PCs
- MC1411150 Dynamics 365 Project Operations - Track real project progress from field execution
- MC1411146 Dynamics 365 Contact Center - Use enhanced customer-first direct callbacks
- MC1411121 Dynamics 365 Customer Insights - Data - Target right audience based on signals from earlier campaigns
- MC1411116 Dynamics 365 Customer Insights - Data - Use Microsoft Fabric OneLake as a data source
- MC1411079 Dynamics 365 Project Operations - Create work orders from project tasks
- MC1411077 Dynamics 365 Field Service – Create work orders from project tasks
- MC1411066 Dynamics 365 – Contact Center – Automate shift rotations for consistent workforce coverage
- MC1410003 Dynamics 365 Sales - Stay on track at every deal stage with delta-first guidance in Sales Close Agent
- MC1409981 Dynamics 365 Sales - Chat about sales opportunity agent insights from inside Sales agent
- MC1409975 Dynamics 365 Sales - Deploy multiple Sales Qualification Agents in a single environment
- MC1403380 Dynamics 365 Contact Center - Evaluation Retry Capability