Dynamics 365 Customer Service
4 Message Center and Roadmap announcements for this Microsoft 365 service.
All Dynamics 365 Customer Service updates
Every Message Center announcement and Roadmap item recorded for this service, newest first.
20264 updates
- RM571302 Dynamics 365 Customer Service: Quality evaluation supports knowledge source in criteria
- RM571193 Dynamics 365 Customer Service: Inactivate quality evaluation records
- RM571192 Dynamics 365 Customer Service: Support Not Applicable answer option for quality evaluation criteria
- RM571191 Dynamics 365 Customer Service: Detailed quality evaluation score breakdown