RM567003Microsoft Copilot (Microsoft 365): Enrich Sales agent meeting prep with more data sources

Walking into a customer meeting with incomplete context can mean missed risks, overlooked issues, and conversations that fall flat. With access to richer data, like service tickets, directly in your meeting prep, you can spot open issues and opportunities before the conversation starts. This insight helps you engage more meaningfully, build stronger relationships, and drive better sales outcomes. UPDATE: This roadmap item is no longer accurate and will be removed from the roadmap. We apologize for any inconvenience.

GA date: March CY2027

Preview date: September CY2026