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RM565216Microsoft Teams: Intelligent call delegation

Summary

Incoming Teams calls don't wait for a break in your day. Intelligent call delegation provides AI-powered calling assistance so you can focus on the conversations that matter most. It answers calls and gathers context, helping you decide whether to pick up and engage the caller. It can also schedule follow-up appointments through an integration with Microsoft Bookings so you can reconnect with callers at a more convenient time.

Description

Incoming Teams calls don't wait for a break in your day. Intelligent call delegation provides AI-powered calling assistance so you can focus on the conversations that matter most. It answers calls and gathers context, helping you decide whether to pick up and engage the caller. It can also schedule follow-up appointments through an integration with Microsoft Bookings so you can reconnect with callers at a more convenient time.

GA date: November CY2026

Version history

2 versions tracked

Updated 1 time since Sep 30, 2026. Microsoft 365 Message Center only shows the current version; this archive preserves tracked history.

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  1. Oct 1, 2026 - 11:00 PMLatest - v2

    Changed: Body

  2. Sep 30, 2026 - 11:31 PMOriginal - v1

    Changed: Initial version

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