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Microsoft 365 Roadmap

RM578858Microsoft Teams: Shared call history in the Queues app on Mobile

Summary

Calling reps and Supervisor leads can view shared call history for their call queues in the Queues app on Mobile, helping them track call activity, review call details, and coordinate customer follow-ups while on the go.

Description

Calling reps and Supervisor leads can view shared call history for their call queues in the Queues app on Mobile, helping them track call activity, review call details, and coordinate customer follow-ups while on the go.

GA date: December CY2026