M365 Archive
Microsoft 365 Roadmap

RM573698Outlook: Copilot Chat available in shared and delegate mailboxes

Summary

Shared mailbox users and delegates with read and manage (full access) and/or mail folder-level permission will now be able to access Copilot Chat directly from their shared and delegate mailboxes in classic Outlook, when added as a resource.

Description

Shared mailbox users and delegates with read and manage (full access) and/or mail folder-level permission will now be able to access Copilot Chat directly from their shared and delegate mailboxes in classic Outlook, when added as a resource.

GA date: November CY2026