MC1288531 - Microsoft Viva - Copilot Analytics: Export agent data from the Agent Dashboard

Introduction

To support deeper analysis of Copilot agent adoption and usage across your organization, Microsoft will introduce a new export capability in the Agent Dashboard. This feature will allow eligible users to download de‑identified Copilot agent usage data for analysis, helping organizations track adoption trends, optimize licensing, and support AI transformation strategies, while maintaining existing privacy and access controls. User identifiers are removed from the output.

This feature will require at least 50 Microsoft 365 Copilot licenses and will apply to the Viva Insights web app.

When this will happen

Public Preview: We will begin rolling out in late May 2026 and expect to complete rollout by early June 2026.
General Availability (Worldwide): We will begin rolling out in late July 2026 and expect to complete rollout by late August 2026.

How this affects your organization

Who is affected

Agent Dashboard users with full company‑level data access, including:
- Senior leaders (as identified in Microsoft Entra ID)
- Admin‑assigned company‑level users
- Delegates with company‑level access
- Global analysts and admins

Note: Group managers with data access limited to their own teams will not have access to this feature.

What will happen

Eligible users will be able to export de‑identified, user‑level Copilot agent metrics and agent attributes aggregated by user and week, for up to the past six months. User identifiers are removed from the output.
The export will include multiple data tables, such as:
- Copilot agent metadataincluding agent name, creator type, and publishing source
- Copilot agent usage metrics, including the number of responses generated
- Copilot agent credit usage and user retention metrics
- People metadata, including organization and function type
By default, this feature will be ON for all eligible users.
Admins will be able to manage or disable the feature at the tenant or group level at any time using Viva Feature Access Management (VFAM):
- Module: Viva Insights
- Feature: Agent Metrics Export
There will be no impact to user workflows unless the feature is accessed by eligible users.

Screenshot - View of the Agent Dashboard:

What you can do to prepare

No action is required to enable this feature.
If you do not want this feature enabled by default, you can disable it at the tenant or group level using Viva Feature Access Management (VFAM).
Review which users have full company‑level access to the Agent Dashboard.
Communicate the upcoming change to eligible users so they understand the new export capability and its intended use.

Learn more:

Compliance considerations

No compliance considerations identified. Review as appropriate for your organization.