Microsoft 365 Roadmap

RM578863Dynamics 365 Customer Insights - Journeys: Build audiences faster with reusable segment templates

Summary

Segment templates help you build audiences without recreating queries for each campaign. Choose a built-in template for common scenarios such as event attendance or email engagement, or save your own segment query as a reusable custom template. Add placeholders with hint text to guide marketers through entering campaign-specific values, reducing repetitive setup while keeping audience criteria consistent.

Description

Segment templates help you build audiences without recreating queries for each campaign. Choose a built-in template for common scenarios such as event attendance or email engagement, or save your own segment query as a reusable custom template. Add placeholders with hint text to guide marketers through entering campaign-specific values, reducing repetitive setup while keeping audience criteria consistent.

GA date: November CY2026