This feature supports controlled returns and packing slip cancellations for stocked item requirements originating in Finance and Supply Chain Management. You can open the Packing slip journal from the Item requirements page and cancel packing slips for eligible independent item requirements. Packing slip posting performs the physical inventory update while deferring the financial update, allowing cancellation before invoicing or finalization. Cancellation reverses the project cost, returns the item requirement to open order, and creates negative material usage and sales transactions through dual-write. Negative quantities remain blocked when entered directly in Dataverse.
This feature also enables the ability to create new item requirements for both positive consumption and negative return scenarios with product dimensions such as serial number to support returns or warranty scenarios.
The feature is off by default. To enable it, in Feature management, enable Enable packing slip cancellation for integrated deployments. It requires Enable packing slip cancellation for item requirements and Enable stocked products usage for resource/non-stock scenarios features to also be enabled.
To see the project cost posting, be sure to enable Post packing slip in ledger in Accounts receivable parameters to create the physical inventory voucher and display project cost. Fixed-price projects also require the feature Finalize uninvoiced stocked items before inventory can be financially finalized.
Turning off the integrated cancellation feature restores the previous posting behavior and removes cancellation availability.
This feature applies to the Project Operations connected with ERP deployment type.
GA date: December CY2026