Microsoft 365 Roadmap

RM570863Dynamics 365 Field Service: Book Work Orders with Multiple Requirements

Summary

Dispatchers can now select which resource requirement to schedule when booking a work order that has multiple requirements. The new Book experience is available from both the work order form and list view, and shows relevant details such as requirement duration, time windows, resource preferences, booking status, and links to active bookings.

Description

Dispatchers can now select which resource requirement to schedule when booking a work order that has multiple requirements. The new Book experience is available from both the work order form and list view, and shows relevant details such as requirement duration, time windows, resource preferences, booking status, and links to active bookings.

Work orders with a single resource requirement continue directly to the configured Schedule Assistant or Quick Book experience. The requirement picker is accessible, responsive, localized, and supports right-to-left languages.

GA date: November CY2026