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RM567457Microsoft Teams: View and manage auto attendant shared voicemails directly in the Queues app

Summary

Calls to an Auto Attendant that are routed to voicemail will now appear directly within Queues app. This enables organizations to manage shared Auto Attendant voicemails in a centralized experience, making it easier for teams to track, triage, and respond to customer messages.

Description

Calls to an Auto Attendant that are routed to voicemail will now appear directly within Queues app. This enables organizations to manage shared Auto Attendant voicemails in a centralized experience, making it easier for teams to track, triage, and respond to customer messages.

GA date: August CY2026

Version history

2 versions tracked

Updated 1 time since Jul 14, 2026. Microsoft 365 Message Center only shows the current version; this archive preserves tracked history.

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  1. Jul 15, 2026 - 10:55 PMLatest - v2

    Changed: Tags, Release phase

  2. Jul 14, 2026 - 10:41 PMOriginal - v1

    Changed: Initial version

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