Microsoft 365 Roadmap

RM565218Microsoft Teams: Queues app for Microsoft Teams in GCC High and DoD

Summary

We’re excited to announce that the Queues app is now available in the GCC High and DoD clouds. This Teams-native app helps organizations manage customer engagements more efficiently by bringing advanced call queue and auto attendant capabilities directly into Teams. Queues app is a Teams Premium feature. For more information about Queues app, including licensing information, please see Manage Queues app for Microsoft Teams in your organization.

Description

We’re excited to announce that the Queues app is now available in the GCC High and DoD clouds. This Teams-native app helps organizations manage customer engagements more efficiently by bringing advanced call queue and auto attendant capabilities directly into Teams. Queues app is a Teams Premium feature. For more information about Queues app, including licensing information, please see Manage Queues app for Microsoft Teams in your organization.

GA date: July CY2026

Version history

3 versions tracked

Updated 2 times since Jun 9, 2026. Microsoft 365 Message Center only shows the current version; this archive preserves tracked history.

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  1. Jun 16, 2026 - 11:00 PMLatest - v3

    Changed: Title, Body, Tags

  2. Jun 10, 2026 - 11:00 PMv2

    Changed: Tags

  3. Jun 9, 2026 - 08:46 PMOriginal - v1

    Changed: Initial version