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RM565218Microsoft Teams: Queues app for Microsoft Teams in GCC High

Summary

We’re excited to announce that the Queues app is now available in the GCC High cloud. This Teams-native app helps organizations manage customer engagements more efficiently by bringing advanced call queue and auto attendant capabilities directly into Teams. Queues app is a Teams Premium feature. For more information about Queues app, including licensing information, please see Manage Queues app for Microsoft Teams in your organization.

Description

We’re excited to announce that the Queues app is now available in the GCC High cloud. This Teams-native app helps organizations manage customer engagements more efficiently by bringing advanced call queue and auto attendant capabilities directly into Teams. Queues app is a Teams Premium feature. For more information about Queues app, including licensing information, please see Manage Queues app for Microsoft Teams in your organization.

GA date: July CY2026