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RM518218Microsoft Teams: Consult and merge a PSTN caller through DTMF

Summary

Users have always been able to dial a phone number and add someone to a meeting. Now, meeting organizers can seamlessly consult and merge PSTN callers to active Teams meetings even if they are behind auto-attendants that require Dual-Tone Multi-Frequency, or DTMF, navigation. For example, you can connect with and consult a subject matter expert through an audio conference dial-in before adding them to the group discussion.

Description

Users have always been able to dial a phone number and add someone to a meeting. Now, meeting organizers can seamlessly consult and merge PSTN callers to active Teams meetings even if they are behind auto-attendants that require Dual-Tone Multi-Frequency, or DTMF, navigation. For example, you can connect with and consult a subject matter expert through an audio conference dial-in before adding them to the group discussion.

GA date: April CY2026