Microsoft 365 Roadmap

RM499156Microsoft Intune: Intune Suite - Support approvals can now be requested by non-primary users of a device.

Summary

We're updating Endpoint Privilege Management to allow users who are not assigned as the primary user of a device to initiate support approval requests. Previously, these requests would fail, but with this change, they will be processed successfully.

Description

We're updating Endpoint Privilege Management to allow users who are not assigned as the primary user of a device to initiate support approval requests. Previously, these requests would fail, but with this change, they will be processed successfully.

GA date: November CY2025