Microsoft 365 Roadmap

RM487836Microsoft Copilot (Microsoft 365): Employee Self-Service Agent in M365 Copilot

Summary

The Employee Self-Service Agent in M365 Copilot expedites answers for the most common workplace policy-related questions and takes action on key HR and IT related tasks, connecting employees to authorized knowledge bases and HR/IT systems of record for faster resolution time and a streamlined employee experience.

Description

The Employee Self-Service Agent in M365 Copilot expedites answers for the most common workplace policy-related questions and takes action on key HR and IT related tasks, connecting employees to authorized knowledge bases and HR/IT systems of record for faster resolution time and a streamlined employee experience.

GA date: November CY2025

Preview date: August CY2025