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RM487836Microsoft Copilot (Microsoft 365): Employee Self-Service Agent in M365 Copilot

Summary

The Employee Self-Service Agent in M365 Copilot expedites answers for the most common workplace policy-related questions and takes action on key HR and IT related tasks, connecting employees to authorized knowledge bases and HR/IT systems of record for faster resolution time and a streamlined employee experience.

Description

The Employee Self-Service Agent in M365 Copilot expedites answers for the most common workplace policy-related questions and takes action on key HR and IT related tasks, connecting employees to authorized knowledge bases and HR/IT systems of record for faster resolution time and a streamlined employee experience.

GA date: November CY2025

Preview date: August CY2025

Version history

2 versions tracked

Updated 1 time since Mar 31, 2026. Microsoft 365 Message Center only shows the current version; this archive preserves tracked history.

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  1. Sep 1, 2026 - 11:00 PMLatest - v2

    Changed: Tags, Status

  2. Mar 31, 2026 - 11:15 PMOriginal - v1

    Changed: Initial version

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