Services
Summary
The update will restrict live event conversations to the event feed only, not the community feed. This applies to new events from early October to November 2024. Past events' conversations will remain in the community feed. No action is required for this default change.
Details
Currently all conversations (questions & discussions) posted in a community live event feed are automatically posted in the community feed.
With this feature update, conversations will remain restricted to the event feed only.
When will this happen:
General Availability (Worldwide): We will begin rolling out this feature in early October 2024 and expect to complete by early November 2024
How this will affect your organization:
With this update, we are making a change that will restrict conversations (questions & discussion posts) in a community live event to the event feed only. This means that posts for new events after this release will be visible only when you access the event feed within the community NOT within the community feed itself. When you delete the event, the community feed will remain unimpacted. It can be made available to the community feed if a user explicitly shares a conversation from the event feed to the community feed.Â
It is important to note that this change will only be available for newly created events & will not apply to past events. Existing events that were created before this release in the community will still show messages in the community feed. When you delete those events, the messages will remain in the community feed.
What do you need to do to prepare:
This change will be available by default and doesn’t require any changes at your end.