Services
Affected Platforms
Summary
The update introduces a two-part question post and code snippet formatting in Viva Engage, with a rollout from March to November 2024. Community admins can convert posts between discussions and questions, and users should update training materials accordingly. Microsoft 365 Roadmap IDs 376700 and 378778 are associated with these changes.
Details
Updated September 19, 2024: We have updated the rollout timeline below. Thank you for your patience.
We're making two changes to posts in Viva Engage:
Changes to question post type
- Viva Engage is updating its questions to include two parts: a required field for the main question and an optional larger field for extra details. This change will enhance the clarity and readability of the question title, making it easier to scan and read. Additionally, the optional larger field allows users to provide additional context and details.
New formatting capability: code snippets
- Users will be able to add code snippets to their posts, discussions, replies, questions, polls, and praises on Viva Engage. Additionally, if customers are licensed for Answers in Viva Engage, this feature will also be available when asking questions on Answers. To add code snippets, locate the new button on the publisher command bar.
This message is associated with Microsoft 365 Roadmap ID 376700 and 378778
When this will happen:
Worldwide: We will begin rolling out early March 2024 and expect to complete by late November 2024 (previously late September).
How this will affect your organization:
Community admins will retain the ability to convert question posts to discussion posts and vice versa. When thread starters change their post from a discussion to a question, they must also fill in the required question field to finalize this change.
What you need to do to prepare:
You may consider updating your training and documentation as appropriate.