Addition of Chat button in Missed Call Activity

Updated January 5, 2024: We have updated the rollout timeline below. Thank you for your patience.

Teams users will have an option to chat with Teams users after receiving a missed call from them by simply clicking on an additional ‘chat’ button on the missed call activity.

This message is associated with Microsoft 365 Roadmap ID 176318

When this will happen:

Targeted Release: We will begin rolling out early November and expect to complete by early November.

Standard Release: We will begin rolling out late November and expect to complete by late January 2024 (previously early December).

How this will affect your organization:

There are no tenant level settings. Defaults will not change.

What you need to do to prepare:

There is no action needed to prepare for this change. You may want to notify your users about this change and update any relevant documentation as appropriate.