MC1422058Measure Copilot sentiment in the Copilot Dashboard with Viva Pulse

What and Why:

Organizations need more than usage metrics to understand Copilot adoption—they need clear insight into employee experience and perceived value. This update brings detailed Viva Pulse survey results directly into the Copilot Dashboard, enabling leaders to measure adoption, readiness, impact, and business value. By centralizing rich survey insights, admins and change leaders can make data-driven decisions to improve Copilot adoption and scale AI transformation with confidence.

Rollout Schedule:

• Targeted Release (Worldwide): We began rolling out in mid-June 2026 and expect to complete by mid-July 2026.
• General Availability (Worldwide): We will begin rolling out in mid-July 2026 and expect to complete by mid-July 2026.

Impact on Your Organization:

Who is affected: 

• Admins with access to the Copilot Dashboard
• Copilot adoption leaders
• Change-management teams using Viva Pulse surveys

Platforms/Services:

• Copilot Dashboard (web)
• Microsoft Viva Pulse

What will happen:

• Viva Pulse survey results will now appear directly in the Copilot Dashboard.
• Admins will see detailed survey insights instead of only an average score.
• New visualizations will include:
  • Open-text responses (verbatims)
  • Multiple choice distributions
  • Matrix heatmaps
  • Ranking tables
• Results can be filtered by job function and organization.
• Built-in survey templates include adoption, readiness, impact, and business value.
• Feature is enabled by default for users with dashboard access.
• There are no changes to existing workflows or survey processes.

Action Required/Recommendations:

No action is required.

However, we recommend that you:

• Review which admins and stakeholders have access to the Copilot Dashboard.
• Inform Copilot adoption and change-management leads about the enhanced reporting capabilities.
• Incorporate new survey insights into your Copilot adoption strategy and reporting.
• Update internal documentation or adoption playbooks if applicable.

Learn more: Connect to the Microsoft Copilot Dashboard for Microsoft 365 customers | Microsoft Learn (will be updated before GA rollout)

Compliance considerations:

Consideration	Explanation
Does the change alter how existing customer data is processed, stored, or accessed?	Viva Pulse survey data is now surfaced in the Copilot Dashboard, changing how admins access and analyze feedback data.
Does the change alter how admins can monitor, report on, or demonstrate compliance activities?	Admins gain enhanced reporting and analytics capabilities in the Copilot Dashboard, including detailed survey visualizations and filtering.