MC1308856 - Microsoft 365 Copilot (including Copilot Chat): Admin notifications for Copilot mobile app on macOS

Introduction

To help organizations promote a secure and compliant AI experience on mobile devices, Microsoft is introducing a new Microsoft 365 Copilot Mobile card in the Copilot Control System, accessible via the Microsoft 365 Admin Center. This update enables IT and AI admins to proactively notify users about the Microsoft 365 Copilot mobile app and guide them to an approved download experience. By surfacing this information through trusted enterprise channels, organizations can reduce reliance on non‑sanctioned AI apps and help mitigate potential data leakage risks.

When this will happen

General Availability (Worldwide): Available now

How this affects your organization

Who is affected

IT admins and AI admins using the Copilot Control System on macOS
Users who receive notifications about the Microsoft 365 Copilot mobile app
This applies to both Microsoft 365 Copilot licensed users and users accessing Copilot Chat.

What will happen

Admins can surface a Microsoft 365 Copilot Mobile card in the Copilot Control System, accessible via the Microsoft 365 Admin Center:
Admins can choose to notify targeted users about the availability of the Microsoft 365 Copilot mobile app:
Notifications can be delivered via Windows notifications or Microsoft Teams, depending on admin configuration.
The feature helps guide users to a secure, Microsoft‑approved Copilot mobile experience.
The feature is admin‑initiated and is not enabled automatically for users.

What you can do to prepare

No action is required if you do not plan to notify users.

If you want to use this capability:

Review the Copilot Control System in the Microsoft 365 Admin center.
Configure the Microsoft 365 Copilot Mobile card.
Select the relevant users or groups to notify.
Align notifications with your organization’s existing security and compliance policies.
Consider informing your helpdesk or internal communications teams so they can support user questions.

Compliance considerations

Question	Answer
Does the change introduce or significantly modify AI/ML or agent capabilities that interact with or provide access to customer data?	Yes. The change promotes access to the Microsoft 365 Copilot mobile app, which provides users with a new entry point to interact with generative AI using organizational data, governed by existing Copilot and Microsoft 365 security, compliance, and data handling controls.
Does the change include an admin control and can it be controlled through Entra ID group membership?	Yes. Admins initiate notifications and can target relevant users or groups, allowing control over who is informed about and guided to the Copilot mobile app.
Does the change provide users any new way of interacting with generative AI?	Yes. Users may begin using Microsoft 365 Copilot on mobile devices as a result of receiving the notification, expanding where and how they interact with Copilot.