MC1262586 - Viva Engage: Community membership and experts management in iOS and Android for Engage and Engage app in Teams

Introduction

We’re rolling out new community membership management and trusted‑answer capabilities in the Viva Engage mobile experience for iOS and Android, available in both the standalone Viva Engage app and the Viva Engage app in Microsoft Teams. These updates extend existing web functionality to mobile, enabling more consistent community governance and moderation across devices and allowing key actions to be completed without switching to a desktop experience.

This message is associated with Roadmap ID 532722 and 537270.

When this will happen:

General Availability (Worldwide): Rollout begins late March 2026 and is expected to complete by late April 2026.

How this affects your organization:

Who is affected:

Organizations using Viva Engage communities
Community admins and designated experts
Users accessing Viva Engage on iOS or Android (standalone app or within Microsoft Teams)

What will happen:

Community admins can manage community members directly from mobile, including adding or removing members
Community admins can assign or remove community admin roles from mobile
Community admins can assign or remove expert roles from mobile

Eligible roles can mark verified answers from mobile devices

Users will see community expert indicators and verified-answer indicators in conversations
The feature is enabled by default and respects existing role-based permissions
No tenant-level configuration or policy changes are required

What you can do to prepare:

No action is required to enable this feature
Review current community admin and expert role assignments to ensure they align with your governance model
Inform community admins and moderators that these moderation and role-management tasks are now available on mobile
Update internal documentation or helpdesk guidance if you document Viva Engage moderation workflows

Learn more:

Compliance considerations:

Question	Explanation
Does the change alter how existing customer data is processed, stored, or accessed?	Existing community membership data, role assignments, and conversation answers can now be accessed and managed from mobile clients. No new data types are introduced, and data storage locations remain unchanged.
Does the change include an admin control or role-based permission impact?	Existing community admin and expert roles govern access to these capabilities on mobile. No new roles are introduced, and existing permission models are respected.
Does the change allow a user to enable or perform new actions themselves?	Eligible users can now perform moderation and verified-answer actions directly from mobile apps, whereas these actions were previously limited to web experiences.