Services
Affected Platforms
Summary
Organizational Messages in Microsoft 365 will add email as a delivery channel, alongside Windows and Teams surfaces. Public Preview starts mid-November 2025, with General Availability in late March 2026. Admins can send premade email templates to improve user engagement and adoption. No action needed now.
Details
Organizational Messages will soon include email as a delivery channel, expanding beyond existing surfaces such as the Windows Taskbar, Windows Notifications, Windows Spotlight, and Teams popovers. This enhancement helps organizations reach users through familiar communication channels, improving engagement and adoption.
This message is associated with Microsoft 365 Roadmap ID 503562.
When this will happen
- Public Preview (Worldwide): Rollout began in mid-November 2025 and is expected to complete by late January 2026.
- General Availability (Worldwide): Rollout begins in late March 2026 and is expected complete by late April 2026.
How this will affect your organization
Who is affected: Admins managing Organizational Messages in Microsoft 365.
What will happen:
- Email will be added as a delivery channel for Organizational Messages.
- Admins can send premade, templatized messages via email in addition to existing surfaces like Windows Spotlight, Taskbar, Notification Center, and Teams popovers:
- During Public Preview, new pre-built email templates will be available:
- Two welcome messages: Welcome to Copilot and Welcome to Copilot Chat.
- Six weekly Great M365 Copilot Journey emails highlighting features and best practices to drive onboarding and adoption.
What you need to do to prepare
No action is required at this time.
Compliance considerations
No compliance impacts identified. Review your organization’s policies as needed.