Services
Summary
The "Deploy Shifts to your frontline teams at scale" feature in Teams Admin Center will retire by September 25, 2025. After this, admins must manage Shifts via the Teams web or desktop apps. No action is required; the change happens automatically.
Details
Updated September 10, 2025: We have updated the timeline. Thank you for your patience.
Introduction
We’re retiring the Deploy Shifts to your frontline teams at scale feature in Microsoft Teams Admin Center. Starting September 5, 2025, this functionality will no longer be available. We recommend using the Teams web or desktop app to manage Shifts, where ongoing investments will continue to enhance scheduling capabilities.
When this will happen
The retirement will begin and complete on September 25, 2025 (previously September 5).
How this affects your organization
You’re receiving this message because your organization uses Microsoft Teams. If you do not currently use the Deploy Shifts to your frontline teams at scale feature in Teams Admin Center, no action is required.
After September 5, 2025:
- Admins will no longer be able to deploy Shifts at scale via Teams Admin Center.
- Shifts management will continue to be supported in the Teams web and desktop apps.
What you can do to prepare
No admin action is required. This change will occur automatically on the specified date.
To continue managing Shifts, use the Teams web or desktop app:
- Learn more: Deploy Shifts to your frontline teams at scale
Compliance considerations
No compliance considerations identified, review as appropriate for your organization.