MC1092459Microsoft Viva Insights: New prompt categories in the Microsoft Copilot Dashboard

Updated June 9, 2026: Prompt categories are now available to all customers via Public Preview in the Microsoft Copilot Dashboard in Microsoft Viva Insights. We have incorporated initial customer feedback and are continuing to evaluate additional enhancements to the prompt categories, including potential updates to the category set and underlying experience. Based on this ongoing evaluation, we will share further updates regarding future release plans, including General Availability, at a later date. Thank you for your patience. 

Prompt categories will be available in Microsoft Copilot Dashboard in Microsoft Viva Insights on the web to help you understand key Copilot use cases for your organization. In Microsoft Copilot Chat (work), which is grounded in work data, these prompt categories will include Ask and find, Catch up, Draft and brainstorm, and Other. These metrics will be added to the metrics library in the advanced insights app.

Learn more about Copilot Dashboard licensing requirements in Connect to the Microsoft Copilot Dashboard for Microsoft 365 customers | Microsoft Learn

Public Preview: Now available.

General Availability (Worldwide): We will communicate via a new Message center post when we are ready to proceed.

How this will affect your organization:

Users enabled to view Copilot dashboard will see these updates:

1. Adoption tab: Prompt categories will be available at Viva Insights > Microsoft Copilot Dashboard > Adoption > Adoption by app > Copilot Chat (work) dropdown:

2. Impact tab: Admins can go to Viva Insights > Microsoft Copilot Dashboard > Impact > Copilot chat card > Explore more button to access the prompt categories as metrics in the Copilot impact trend section and the Comparison between groups section:

This change will be available by default.

What you need to do to prepare:

This rollout will happen automatically by the specified dates with no admin action required before the rollout. You may want to notify your admins and/or users about this change and update internal documentation.

Review and assess the impact for your organization. You might consider reviewing with your works council and updating your training and documentation as appropriate.

Learn more: Connect to the Microsoft Copilot Dashboard for Microsoft 365 customers | Microsoft Learn