Services
Affected Platforms
Summary
Microsoft Teams Mobile (iOS and Android) will soon allow users to customize ringtones for different types of calls, including forwarded and delegated calls. This feature will be available from early to mid-June 2025. Users can find these settings under Teams Settings > Calling > Choose a ringtone.
Details
Microsoft Teams Mobile (iOS and Android) will soon allow users to customize and select different sounds for various types of calls, helping you better manage your alerts and distinguish between different incoming communications. For users with Microsoft Teams Phone, this also includes calls for forwarded and delegated calls. Users can find these settings under Teams Settings > Calling > Choose a ringtone. The ringtone is set on a per-device basis, meaning the ringtone a user selects will apply only to that specific device. This also includes support for a new tone, “Beep†which will play a beep sound every 5 seconds for the duration of the call ringing.
This message is associated with Microsoft 365 Roadmap ID 491438
When this will happen:
General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out early June 2025 and expect to complete by mid-June 2025.
How this will affect your organization:
Users can now set new ringtones for their calls within the call Settings.
What you need to do to prepare:
You may consider updating your training and documentation as appropriate.