Services
Affected Platforms
Summary
Agents in Microsoft 365 Copilot Chat in Outlook are delayed. Targeted Release is now planned for late May 2025, and General Availability for early June 2025. Agents will appear in the right-side panel of Outlook, allowing customization. Admins can manage these agents in the Microsoft 365 admin center.
Details
Updated July 18, 2025: We have updated the timeline. Thank you for your patience.
Updated April 29, 2025: We are making additional fixes which will delay this release. Our updated plan is to make this feature available to Targeted Release customers in Outlook for the Web and the new Outlook for Windows in May, and to Worldwide in June.
Copilot Agents are coming soon to both the Web and Work tabs of Microsoft 365 Copilot Chat in Outlook for the Web and the new Outlook for Windows.
This change is associated with Microsoft 365 Roadmap ID: 481558
When this will happen:
Targeted Release: We will begin rolling out late May 2025 (previously late April) and expect to complete by early June 2025 (previously early May).
General Availability (Worldwide): We will begin rolling out early June 2025 (previously early May) and expect to complete by late July 2025 (previously early July).
How this will affect your organization:
Agents extend the capability of Microsoft 365 Copilot Chat in exciting ways, letting users customize their Copilot experience.
From Copilot in Outlook, the right-side panel will show agents that the user has previously installed or that their admin has previously deployed. The panel will also provide entry points to Get Copilot agents in the app store and to Create an agent.
What you need to do to prepare:
Agents in Outlook will respect the same admin controls as agents in Microsoft 365 Copilot Chat.
Admins can manage agents as apps in the Integrated apps section of the Microsoft 365 admin center. Admins can also enable or disable Copilot extensibility for their org, and control who can access agents within their organization.
Review: