Introducing Knowledge Agent (preview): AI-powered content optimization for SharePoint and Copilot
Services
Summary
Knowledge Agent is a new SharePoint AI feature preview starting September 2025, offering role-based content optimization and intelligent actions via a floating button. It requires Microsoft 365 Copilot licenses for ready-made agents, changes agent access and icons, and allows admins to manage opt-in/out per site.
Details
Introduction
We’re introducing Knowledge Agent, a built-in SharePoint capability that helps organizations prepare content for AI at scale. It unifies fragmented AI features into a single, context-aware interface that adapts to user roles and surfaces intelligent actions directly in the flow of work. This enhancement supports high-quality, trustworthy responses from Microsoft 365 Copilot and custom agents.
When this will happen:- Public Preview (Worldwide): Begins mid-September 2025; completes by late February 2026.
How this affects your organization:
Who is affected:
- Users with a Microsoft 365 Copilot license on tenants opted into Knowledge Agent preview.
- Admins managing SharePoint content and agents.
What will happen:
- A floating button will appear in the lower-right corner of SharePoint surfaces, launching a context-aware menu with intelligent actions.
- Role-based capabilities include:
- Content managers can structure, tag, and enrich content using smart metadata and AI recommendations.
- Site owners can identify stale pages, broken links, and content gaps.
- Content creators can generate pages and documents using natural language prompts.
- Collaborators and viewers can surface grounded insights via natural language chat.
Impact to SharePoint agents users:
- Ready-made SharePoint site agents are now exclusively available to customers with Microsoft 365 Copilot licenses. These agents are no longer accessible through the Microsoft 365 Pay-As-You-Go (PAYG) billing model under the SharePoint agents meter.
- PAYG customers can still create custom-built, no-code SharePoint agents using the same SharePoint agents meter, but they will not have access to the ready-made site agents unless they are Microsoft 365 Copilot licensed.
- The SharePoint ribbon icon has changed from the Copilot logo to a hexagon to indicate Knowledge Agent-enabled sites.
- Agent creation remains available via:
- Site homepage
- Agent chat pane
- AI actions menu in the command bar of a document library
- Content menu of selected file(s) in a document library
- Knowledge Agent Public Preview begins September 18, 2025 on a tenant opt-in basis to users with a Microsoft 365 Copilot license.
- Learn more about opting into the preview: Get started with Knowledge Agent (preview). If you receive a command not recognized error running the commands , please review this article for additional troubleshooting.
- For tenants who have opted in, it is possible to opt out for specific sites.The ability to opt-in for certain types is coming in mid-to-late November.
- No setup is required for individual features.
- Learn more via the Knowledge Agent blog.
| Consideration | Explanation |
|---|---|
| Introduces or modifies AI/ML capabilities | Knowledge Agent introduces new AI-driven features that interact with customer content to provide intelligent actions and insights. |
| Provides new user interaction with generative AI | Users can interact with SharePoint content using natural language prompts and chat. |
| Modifies access to existing features | Changes availability of ready-made SharePoint agents based on licensing. |
| Includes admin control | Admins can opt in/out of preview and manage site-level availability. |