Feature retirement: deploy Shifts to your frontline teams at scale in Teams Admin Center

Plan for Change
Major Change

Message ID

MC1127233
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Services

Microsoft Teams

Summary

The "Deploy Shifts to your frontline teams at scale" feature in Teams Admin Center will retire starting September 5, 2025. After this date, admins must manage Shifts via the Teams web or desktop apps. No admin action is required; the change happens automatically.

Details

Updated September 30, 2025: We have updated the timeline. Thank you for your patience.

Introduction

We’re retiring the Deploy Shifts to your frontline teams at scale feature in Microsoft Teams Admin Center. Starting September 5, 2025, this functionality will no longer be available. We recommend using the Teams web or desktop app to manage Shifts, where ongoing investments will continue to enhance scheduling capabilities.

When this will happen

The retirement will begin September 25, 2025.

How this affects your organization

You’re receiving this message because your organization uses Microsoft Teams. If you do not currently use the Deploy Shifts to your frontline teams at scale feature in Teams Admin Center, no action is required.

After September 5, 2025:

  • Admins will no longer be able to deploy Shifts at scale via Teams Admin Center.
  • Shifts management will continue to be supported in the Teams web and desktop apps.

What you can do to prepare

No admin action is required. This change will occur automatically on the specified date.

To continue managing Shifts, use the Teams web or desktop app:

Compliance considerations

No compliance considerations identified, review as appropriate for your organization.

Timeline

Published
Aug 1, 2025
Updated
Sep 30, 2025
End Date
Nov 3, 2025

Tags

Updated messageAdmin impactRetirement

Category

Plan for Change