Dynamics 365 Customer Insights – Journeys - Orchestrate journeys using any marketing interaction

Informational

Message ID

MC1092181
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Services

Dynamics 365 Apps

Details

We are announcing the ability to orchestrate journeys using any marketing interaction in Dynamics 365 Customer Insights – Journeys. This feature will reach general availability on July 1, 2025.

How does this affect me?
This feature enables you to leverage marketing interaction triggers to orchestrate or branch customer journeys, engaging with your customers based on interactions they have with your marketing messages.

What action do I need to take?
This message is for awareness and no action is required.

If you would like more information about this feature, please visit the Orchestrate journeys using any marketing interaction article.